Last updated: 11/22/2025
A.D.A.M. Inc. ("us", "we", or "our") operates the A.D.A.M. application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. Information We Collect
We collect the minimal amount of information necessary to provide and improve our Service.
a. Account Information
When you register for an account, we collect basic information to manage your account, such as your name, email address, and authentication credentials. This information is used solely for the purposes of providing you access to the Service, managing your subscription, and communicating with you about your account.
b. Service Usage Data (Prompts and Responses)
We do not store, process, or retain any user data generated through the use of our Service, including but not limited to prompts you submit or responses you receive from the AI. Your interactions with the AI are ephemeral and are not used for any purpose other than providing you with the immediate service requested.
We do not use your prompts or responses to train our models or any third-party models.
2. How We Use Your Information
a. To Provide and Maintain the Service
We use your Account Information to operate our Service, process your subscription, provide customer support, and communicate important service-related notices.
b. Service Improvement Program (Opt-In)
We offer an optional program to help us improve our services. If you choose to opt-in to this program, we may store and analyze your service usage data (prompts and responses) to better understand how our service is used and to enhance its capabilities. Participation is completely voluntary. As a token of our appreciation, users who opt-in to this program will receive a 10% discount on their subscription fee. You can opt-in or out at any time through your account settings.
3. Third-Party Service Providers
A.D.A.M. utilizes various third-party AI models and providers to deliver its core functionality. We have strict agreements with these providers to protect your privacy:
- Our third-party providers do not use any data sent from our Service to train their own models.
- The majority of our providers adhere to a Zero Data Retention (ZDR) policy, meaning your data is not stored on their systems after a request is processed.
- In a few exceptional cases, for purposes of monitoring for abuse and service stability, some providers may retain data for a maximum of 30 days before it is permanently deleted. We have chosen these partners carefully to ensure their data handling practices align with our commitment to your privacy.
4. Data Security
The security of your data is important to us. We take reasonable administrative, technical, and physical measures to protect your Account Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].